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Microsoft 365 Managed Service

24/7 SUPPORT & OPTIMIZATION

Best Practice Management for Microsoft 365

Microsoft 365 has evolved to provide a very extensive range of capabilities and delivers significant business value. There’s no need for your IT team to adopt the wide range of expertise required. Let nDivision help you harness the benefits on a cost effective basis while simplifying its use.

LEARN MORE

60s

End User Help Desk Average Speed of Answer

100%

U.S. based Tier 1, Tier 2 and Tier 3 engineers

81%

average First Contact Resolution

5%

Top hired and industry proven expert engineers

96%

of incident resolutions rated highly satisfied or satisfied

EMPOWER YOUR BUSINESS

Realize all the benefits
of M365

Choose the best licensing option
There’s a wide range of licensing options to choose from and it’s not always a case of “one size fits all.” We’ll help you determine the best combination to extract the maximum value from your allocated IT budget - and help you evolve it as your needs change.
Support all the technologies you use
M365 offers a comprehensive suite of applications with functionality from managing and sharing content through collaboration. nDivision supports these technologies and more while performing regular service reviews to ensure you’re getting the latest.
Enable the right security features
A significant part of a company’s “attack surface” is email and cloud applications. This can be a daunting task for many IT teams. Let nDivision’s M365 Security Fundamentals take care of all the complicated security challenges and create a best practice strategy.
Monitor and patch 24/7
Combining our Intelligent Automation with highly-skilled U.S.-based resources, we constantly monitor for M365 error conditions and promptly address them. We’ll ensure regular patching, compliance requirements, and are always up-to-date.

Download our Data Sheet to learn more about our Microsoft 365 tenant management

Download our M365 Managed Service data sheet to get an in-depth look at what we do, technologies and applications we support, and how we can help your organization stay up-to-date and compliant.

DOWNLOAD MICROSOFT OFFICE 365 MANAGED SERVICE DATASHEET

In addition to the Microsoft Office 365 Managed Service datasheet, check out our other service datasheets below:

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60s

End User Help Desk Average Speed of Answer

100%

U.S. based Tier 1, Tier 2 and Tier 3 engineers

81%

average First Contact Resolution

5%

Top hired and industry proven expert engineers

96%

of incident resolutions rated highly satisfied or satisfied

case study

Global Property Management Company Migrates Seamlessly to the Cloud & Improves Azure Consumption Cost

Challenge

Migrating easily & affordably

When a global property management company needed to move to the cloud, three other cloud migration services companies painted the service to be a complex and costly proposition, thus eroding the financial case for the cloud initiative and causing the whole initiative to stall.

Solution

Turnkey Azure Datacenter

nDivision provided a simple, structured methodology: prioritizing the workloads that were most cost effective and impactful to migrate. The customer was so impressed by our initial engagement, they asked for additional services and contracted us to manage their full cloud infrastructure.

Results

24 Hour Coverage & Cost Savings

We migrated all workloads to the cloud. We also improved the client’s Azure consumption cost through further workload consolidation. Rather than hiring two full-time engineers, the customer benefited from our 24/7 coverage for a fraction of the price.

MORE CASE STUDIES